Archive for the 'GLPI' Category

 

 

Aug 16 2010

GLPI Ticket User Group Auto Assignment

Published by under GLPI

GLPI user has to select the group he belongs to when creating a ticket or else the field remains empty. This stored procedure automatically assigns all tickets to the user’s group. Setup a cron job to run it every so often.   begin update SI_BD.glpi_tracking t set t.fk_group= ( SELECT g.id FROM SI_BD.glpi_users u, SI_BD.glpi_groups […]

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